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FAQ

Q: What do I need to do to get started?

A: Just contact us and we will get you the official agreement for review and signature. Once signed your login will be setup and you can begin adding your inventory the same day.

Q: How do I get my tickets listed?

A: We have three options. There is a manual entry where you fill in the form fields, you can upload your spreadsheet (we provide the template), or if you are on a POS system we can most likely take that export file too.

Q: What does it cost?

A: There is no upfront cost. We charge a fee of 15% on all sales, which is deducted from your payment.

Q: Can I keep my tickets listed elsewhere while doing consignment with you?

A: You are free to keep your tickets listed anywhere you wish while they are on consignment with us. However, you must notify us immediately if they sell elsewhere so we can remove them from our Point of Sale and avoid any chance of double selling.

Q: Can I sell Will Call Only Tickets?

A: Yes, as long as you will be there in person to pickup and delivery the tickets you can sell will call only events.

Q: Can I sell Paperless Events?

A: Yes, you can sell paperless tickets but you will be required to handle the walk ins on the night of the event.

Q: Do I have to have my tickets in-hand to list them with you?

A: No, tickets can be listed with an in-hand date set in the future. If they sell before they are in-hand, we’ll remind you when that date is approaching to ensure the tickets ship on time.

Q: Are my tickets guaranteed to sell?

A: No, unfortunately we can’t guarantee your tickets will sell.

Q: How do I ship tickets?

A: That depends. If they are e-tickets, you can email them to us and we’ll handle the shipping/delivery. If they are hard tickets, we will email you a FedEx or UPS label and you’ll have to drop it in any FedEx/UPS box the day you request the label.

Have other questions? Please Contact Us!